Inspectional Service’s Department
Emergency Protocols updated May 19, 2020
As a result of the COVID-19 pandemic Melrose City Hall is closed until further notice. During this closure the ISD staff is working remotely. Currently the ISD department is receiving in excess of 200 emails per day. We are doing our best to respond in a timely manner, however responses may not be the same day.
COVID-19 SAFETY: Your project is required to follow the Construction Safety Protocols set forth in Governor Baker’s Phase One Order of May 18, 2020 .
PERMITS: We have transitioned back to accepting all permit applications and issuing permits. We have developed a method for submitting PDF permit applications via email and paying the fees online. Please follow this link (Application Procedures during Covid-19) for the application process.
If your circumstances prevent you from submitting an application via email please contact the respective inspector. Do not mail in an application or pay a fee unless you have been instructed to do so by this office.
INSPECTIONS: Today we have transitioned back to providing inspections for all projects. Please follow the link (Inspection Procedures during Covid-19) for the inspection process.
- Electrical, William Kotowski at email@example.com
- Plumbing/Gas, Kenny Rogers at firstname.lastname@example.org
- Building/Structural, Commissioner Paul Johnson at email@example.com
- Local Building Inspector, Stephen Doucet firstname.lastname@example.org for Inspections
- Office Manager, Cathy Alphen email@example.com for general questions only
Please note, as this unprecedented public health situation unfolds, the content of these procedures are subject to change without notice.
Thank you for your patience and understanding,
Paul E. Johnson.
Director of Inspectional Services
|Paul E. Johnson||Building Commissioner / Director of Inspection Services||(781) 979-4135|