Veterans' Services

Serving Melrose, Saugus, and Wakefield

The Veterans Services Department’s mission is to assist, refer and advocate for veterans and their families. We provide direct financial aid through Massachusetts General Law Chapter 115 in addition to assisting with applications for applicable and available federal and state benefits. Additionally, our office works together with the Veterans Advisory Board to support memorial restoration, veteran outreach and local events such as Memorial Day and Veterans Day.

COVID-19 Update:

At this time City Hall is closed to the public.  During this time Chapter 115 assistance will continue.  We will continue to help with VA claims remotely.  Please contact the office via phone or email and we will be happy to help in any way that we can.

Please see the below message from the VA regarding Coronavirus:


Call your VA medical center before going to a clinic, urgent care, or emergency room, especially if you have symptoms of fever, cough and shortness of breath. Calling first helps us protect you, medical staff, and other patients. Ask your VA health care team about the option of care by phone or video instead of an in-person visit. We also ask that visitors who feel unwell postpone their visits to VA facilities.

Visit the Centers for Disease Control (CDC) for the latest coronavirus information. You can also read about VA's public health response.You can access and manage your VA benefits and health care online.  Please refer to the following link for assistance.

Please reach out to us with questions or for assistance.  We may not be available immediately but will get back to you as soon as possible.


Thank you