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About Melrose

New Resident Directory

Have you ever moved to a new place and found yourself completely lost? Here at City Hall, we are determined to make sure this does not happen to new residents of Melrose. Please peruse this guide where you will find ample information for your use. Welcome to Melrose!!!

Emergency Info              School Info            City Info 

Trash and Recycling     Other Important Info   Worship  

Elected Officials            Utilities                 Fun

Emergency Info 

All EMERGENCIES: 911

Fire Department  
576 Main St.
Emergency: 911
Emergencies Also: 781-665-1313
All Other Business: 781-665-0500
Hearing Impaired: 781-662-0606

Police Department
56 West Foster St.
Emergency: 911
Business Line: 781-665-1212
Hearing Impaired: 781-662-0607
Community Policing: 781-979-4481

Poison Information Center
Emergency: 1-800-682-9211
Regular: 1-617-355-6089
Lead Poisoning Prevention: 1-800-532-9571

Melrose Wakefield Hospital
585 Lebanon St.
Emergency: 781-979-3300
Regular: 781-979-3000

Melrose Animal Clinic
781-662-4888


Hazardous Substance or Spills: Mass DEQE 
Regular: 1-800-424-8802

Addictions
Alcoholics Anonymous: 617-426-9444
Gamblers Anonymous: 718-642-8321
Substance Abuse Service: 617-624-5111

Other Useful Emergency Numbers
Battered Women Shelter: 1-800-899-4000
Child at Risk Hotline: 1-800-792-5200
Disabled Abuse Hotline: 1-800-426-9009
Elder Abuse Hotline: 1-800-922-2275
Parental Stress Hotline: 1-800-632-8188
Rape Crisis Hotline: 617-492-7273
Suicide Prevention: 617-247-0220

Click here for a printable emergency sheet.

School Info

Melrose Schools

Main Number: 781-662-2000

Superintendent
Joe Casey: 781-662-2000

Parent-Pupil Services
360 Lynn Fells Parkway
781-979-2150

The Bridge: A School/Community Partnership (school volunteer organization)
781-979-2299

Nursery/Day Care

ChimeTime Childrens Center
561 Main St.
Number: 781-665-0131

Highlands Nursery School
355 Franklin St.
Number: 781-665-4202

Melrose Day Care Center
121 W. Foster St.
Number: 781-662-6539

YMCA Child Care
106 Main St.
Number: 781-665-8522

Public Schools

Melrose  High School
360 Lynn Fells Parkway
Number: 781-979-2200

Northeast Regional Vocational High School
Hemlock Rd., Wakefield
Number: 781-246-0810

Melrose Middle School
6th Grade: 263 West Foster Street
Number: 781-979-2170

7th Grade: 16 Franklin Street
Number: 781-979-2112

8th Grade: 360 Lynn Fells Parkway
Number: 781-979-2100

Hoover School
37 Glendower Rd.
Number: 781-979-2180

Lincoln School
80 W. Wyoming Ave.
Number: 781-979-2250

Horace Mann School
40 Damon Ave.
Number: 781-979-2190

Roosevelt School
253 Vinton St.
Number: 781-979-2270

Winthrop School
162 First St.
Number: 781-979-2280

Mystic Valley Regional Charter School
Melrose Campus: 781-979-0022
Malden Campus: 781-338-0222

Early Childhood Center
(Title 1/Pre-K)
94 Lebanon St.
Number: 781-979-2260

Private Schools

St. Mary’s School (Pre-K to 8th grade)
4 Myrtle St.
Number: 781-665-5037

Melrose Montessori School
(Pre-K to 1st grade)
70 W. Emerson St.
Number: 781-665-0621

School Cancellations
Radio: WBZ, WRKO, WCRB, WBUR
TV: Channels 4, 5, 7

City Info

Departments

City Hall
562 Main St.
Hours: Monday-Thursday  8:30-4:00, Friday 8:30-12:00 PM
Number: 781-979-4500

Animal Control Officer
Number: 781-979-4102

Assessor’s Office
For real estate assessments and abatements, and excise tax abatements
Number: 781-979-4104

Cemetery
Number: 781-665-0405

City Yard Operation
Number: 781-665-0142

Clerk’s Office
For birth certificates, marriage licenses and death certificates
Number: 781-979-4104

Collector’s Office
For payment of real estate, excise tax, water bills and parking tickets
Number: 781-979-4120

Council on Aging
Number: 781-665-4304

Election Office
For voter registration
Number: 781-979-4125

Health Department
Number: 781-979-4130

Human Rights Commission
Number: 781-979-4140

Inspection Services
For building inspections, permits, zoning inquires and complaints
Number: 781-979-4135

Melrose Recreation Department
Number: 781-662-5888

Recycling
Number: 781-979-4176

Post Office
Number: 781-665-0182

Public Works
For trash collection, recycling, and issues regarding water, sewers, streets and sidewalk
Number: 781-979-4170

Water Department
Number: 781-979-4175

Trash and Recycling

(click here to find your trash pick up day)
Click here for a DPW recycling/solid waste schedule.

- Trash: On trash pick up day simply place waste at curbside before 7:00 AM, preferably in plastic trash bags.  On holidays, trash pick up is pushed back
one day. Trash is NOT accepted at the City Yard.

-Yard Waste: Yard waste (leaves, grass clippings, branches and brush less than one inch in diameter) should be placed in labeled barrels on designated pick up days (see schedule).  Please pick up a YARD WASTE sticker at the DPW in the City Hall basement.  Yard waste can also be dropped off loose or in paper bags at the City Yard (72 Tremont St.) Monday-Friday from 7:30 AM- 2:45 PM and seasonally on Saturdays (see schedule). 

-Recycling:  Melrose is a community that places a high importance on recycling!  Please consider recycling paper, cardboard, glass and plastic bottles, and aluminum and tin cans.  Recycling bins can be picked up free of charge at Whittemore Hardware (531 Main St.) or at the City Yard. Please see the map to determine if you need a red or green bin.  Recycling is also accepted year round at the City Yard for those residents who do not receive curbside pick up.

-Drop Off Days: Tires, computer monitors, televisions, fluorescent light bulbs, rechargeable and button batteries and mercury items are accepted at the City Yard on designated drop off days (third Saturday of April, May, June, September, October) for a small fee.

-Metal Items: Metal items like household appliances, pipes, storm doors, windows, and radiators are picked up by appointment on red recycling Tuesdays for a small fee of $15.  Please visit the DPW in the City Hall basement to schedule your pick up.

-Hazardous Waste: Household Hazardous Waste pick up days are held every October.  Please come to the City Yard to drop off hazardous materials like paint, paint removers, etc.

Other Important Info

Online Services

American Red Cross
www.redcross.org

Better Business Bureau
508-652-4800
www.bbb.org

Centers for Disease Control & Prevention
www.cdc.gov

Consumer Product Safety
800-638-2772
www.cpsc.gov

Massachusetts Bay Transportation Authority (MBTA)
Number: 1-617-222-3200 or 1-800-392-6100

Massachusetts Emergency Management Agency (MEMA)
www.mass.gov/mema

State Health Dept.
www.state.ma.us/dph

Registry of Motor Vehicles (RMV)
Boston Office: 617-351-4500
www.mass.gov/rmv/

US Department of Homeland Security
www.ready.gov

Worship 

Houses of Worship

Church of  Christ
409 Upham St.
Number: 781-665-787

Faith
Evangelical Church
200 Franklin St.
Number: 781-662-8226

First
Baptist Church
561 Main St.
Number: 781-665-4470

First
Church of the Nazarene
2 Short St.
Number: 781-662-9628

First Congregational Church
121 W. Foster St.
Number: 781-665-2111

First United Methodist

645 Main St.
Number: 781-662-7060

Green Street
Baptist

179 Green St.
Number: 781-665-7331

Incarnation of Our Lord and Savior Jesus Christ
429 Upham St.
Number: 781-662-8844

Melrose Highlands Congregational Church
355 Franklin St.
Number: 781-665-4200

Melrose Unitarian Universalist Church
70 W. Emerson S.
Number: 781-665-7504

Most Blessed Sacrament
Church
1155 Main St., Wakefield
Number: 781-245-2080

St. Mary of the Annunciation

46 Myrtle St.
Number: 781-665-0152

Temple
Beth Shalom
21 East Foster Street
Number: 781-665-4520

Temple Emmanuel
120 Chestnut Street, Wakefield
Number: 781-245-1886

Trinity Episcopal Church

131 W. Emerson St.
Number: 781-665-3890

Vineyard Christian Fellowship

316 Upham St.
Number: 781-665-7947

Hope
Alliance
Church
84 Green Street
Number: 781-665-5599

Elected Officials

In Melrose

Mayor Robert J. Dolan
Number: 781-979-4440
Fax: 781-662-2182
Email: Mayorsoffice@cityofmelrose.org

Board of Aldermen
Clerk of Committees
Number: 781-979-4100

Peter D. Mortimer
President of the  Board of Aldermen
(781) 979-4100
Aldermen@cityofmelrose.org

Aldermen at Large

Paul Brodeur
125 Trenton St.
781-979-9271
pbrodeur@cityofmelrose.org

Geraldine R. Heavey
137 E. Foster St.
781-665-2509

Donald L. Conn, Jr.
30 Sunset Rd.
781- 662-3464

Ronald E. Seaboyer
235 Howard St.
781-662-0881
rseaboyer@cityofmelrose.org

Ward Aldermen
Ward 1- John N. Tramontozzi
794 Franklin St.
781-662-6175
jtramontozzi@cityofmelrose.org

Ward 2- David A. Buonopane
52 Frost Ave.
339-203-0428
dbuonopane@cityofmelrose.org

Ward 3- Francis X. Wright, Jr.
191 Florence St.
781- 662-9396
fxwright@cityofmelrose.org

Ward 4- Robert A. Boisselle
585 Main St. #101
781- 665-7240

Ward 5- Gail M. Infurna
198 Boston Rock Rd.
781-665-5945
ginfurna@cityofmelrose.org

Ward 6- Peter D. Mortimer
21 Leonard Rd.
781-665-0286

Ward 7- William H. Forbes, Jr.
41 Mystic Ave.
781-662-7740
wforbes@cityofmelrose.org

In the State House

Governor’s Office
617-725-4000
goffice@state.ma.us

State Senator Richard Tisei (Wards 1-5)
State House, Rm. 313, Boston 02133, 617-722-1206
Richard.Tisei@state.ma.us

State Senator Thomas M. McGee (Wards 6&7)
State House, Rm. 413E, Boston 02133, 617-722-1350
Thomas.McGee@state.ma.us

State Rep. Mike Festa
State House, Rm. 237, Boston 02133, 617-722-23052
3 Kimball Ct., Melrose 02176, 781-665-0030
Rep.MikeFesta@state.ma.us

In Washington D.C.

US Senator Edward Kennedy
Rm. 2400 JFK Federal Bldg., Boston 02203, 617-565-3170
Rm. 315 Russell Senate Bldg., Washington, DC 20510, 202-224-4543
Kennedy.senate.gov

US Senator John Kerry
1 Bowdoin Sq., Boston 02114, 617-565-8519
Rm. 421 Russell Senate Bldg.,  Washington DC 20510, 202-224-2742
Kerry.senate.gov

Congressman Edward Markey
7th Cong. District, 5 High St., Medford 02155, 781-396-2900
2133 Rayburn House Bldg., Washington, DC 20515, 202-225-2836
markey.house.govVoting
To register to vote, please visit the Election Commission located in City Hall. The Election Commission office is the first one to the right of the Essex St. City Hall door. Office hours are  8:30-4:00 Monday-Thursday and 8:30-12:30 Friday.

Polling Locations
(click here to find your ward)

Ward 1, Precinct 1: Roosevelt School, 253 Vinton St.

Ward 1, Precinct 2: Steele House, Nason Dr.

Ward 2, Precinct 1: Horace Mann School, Damon Ave.

Ward 2, Precinct 2: Horace Mann School, Damon Ave.

Ward 3, Precinct 1: Decius Beebe School, W. Foster St.

Ward 3, Precinct 2: Decius Beebe School, W. Foster St.

Ward 4, Precinct 1: Aldermanic Chamber, City Hall

Ward 4, Precinct 2: Winthrop School Auditorium, Ashcroft Rd.

Ward 5, Precinct 1: Lincoln School, 80 W. Wyoming Ave.

Ward 5, Precinct 2: Lincoln School, 80 W. Wyoming Ave.

Ward 6, Precinct 1: Aldermanic Chamber, City Hall

Ward 6, Precinct 2: Winthrop School Auditorium, Ashcroft Rd.

Ward 7, Precinct 1: Ripley School, Lebanon and Forest St.

Ward 7, Precinct 2: Hoover School, Glendower Rd.

Utilities 

AT&T (phone service)
Residential Local & Long Distance: 800-222-0300
Business Long Distance: 800-222-0400
Internet Services: 800-967-5363
www.att.com

Comcast (cable, internet, phone)
Internet/Digital Phone: 800-266-2278
Residential Customer Service: 888-633-4266
Store Locations: 580 Main St. Reading, 41 Marble St. Revere, 55 Jackson St. Saugus,  922 Waltham St. Lexington, 300 Commercial St. Malden
www.comcast.com

Earthlink (internet)
800-511-2041
www.earthlink.net

Global Net (internet)
800-809-6665
www.surfglobal.net

MCI (phone)
800-950-5555
www.mci.com

Sprint (phone)
Customer Service: 800-877-4646
Business Sales/Service: 800-877-2000
www.sprint.com

Direct TV (satellite TV)
Satellite Services: 800-357-4592
www.directv.com

Verizon (phone)
800-870-9999

National Grid (electric)
Power Outages: 800-465-1212
Customer Service: 800-322-3223
TTY/TDD Hearing Impaired: 800-793-5046
Other Calls, 170 Medford St., Malden: 781-388-5000
CustomerService@us.ngrid.com

Keyspan (gas)
New Customers: 800-427-2001
Administration Offices: 781-466-5000
TDD Telecomm Device: 800-322-5216
Energy Efficiency Programs: 800-292-2032
www.keyspanenergy.com

NStar (gas/electric)
Customer Servic/Gas Leaks/Power Outages: 800-592-2000
Hearing Impaired TYY: 800-322-8242
Corporate Office,  One NStar Way , Westwood: 781-441-8000
Dig Safe/Contractor Digging Operation (Gas/Electric): 888-344-7233
www.nstaronline.com

Utilities Complaints
800-392-6066

Fun

Parks

-
Athletic Field: Lynn Fells Parkway
- Bishop Square: Trenton & Washington St.
- Bowden Park: West Emerson St
- Colby Park: Lynn Fells Parkway
- Common Park: Laurel & Foster St.
- Conant Park: Conant Rd.
- Crystal St.: Crystal & Lynn Fells Parkway
- Drinkwater Park: Porter St. & Ellis Farm Rd.
- Dunton Park: Franklin St.
- Ell Pond: Main St.
- Franklin Field: Green Leaf Place off Franklin St.
- Gooch Park: Florence & Maple St.
- Hesseltine: Rear Horace Mann School
- Knoll: LynnFells Parkway
- Lebanon Park: Lebanon St.
- Lincoln: Rear Lincoln School
- Lynde Park: Lynde St.
- Mary Foley Park: Grove & Myrtle St.
- Mary Livermore Park: Upham St. & Felton Place
- Messanger’s Place: Roosevelt School
- Mt. Hood: Slayton Rd
- Sewall Woods: Sewall Woods Rd.
- Swains Pond: Swain’s Pond Ave.
- Thompson Park: Main St.
- Tremont St.: Tremont St.
- Warren Park: Warren St.
- Washington Park: Between Malvern & Lynde St.

Melrose YMCA

497 Main St.
Hours: Monday-Thursday  6am-10pm
Friday 6am-9pm
Saturday 6:30am-5pm
Number: 781-665-4360
Fax: 781-665-4491

Child Care Center: 106 Main St.
Hours: Monday-Friday  6:30am-6pm
Number: 781-665-8522
Fax: 781-665-0980

Sports Center: 152 Tremont St.
Hours: Monday, Wednesday, Thursday  9am-9pm
Tuesday, Friday  12pm-9pm
Saturday 10am-2pm
Number: 781-665-1616
Fax: 781-662-3948

Gymnastics Center: 156B Tremont St.
Hours: Monday-Thursday  9am-8pm
Friday  10am-7pm
Saturday  9am-12pm
Number: 781-665-0814

Melrose
Public Library
69 W. Emerson St.
Adult Library
Hours: Monday-Thursday 10:00am-9:00pm
Friday-Saturday 10:00am-5:00pm
Number: 781-665-2313
Children’s Library
Hours: Monday-Thursday 10:00am-8:00pm
Friday-Saturday 10:00am-5:00pm
Number: 781-665-2314